At Towerstream, we are committed to honoring your privacy. We recognize the importance to you,
our Web site customer or visitor, of maintaining an appropriate level of privacy and security
for the personal information we collect from you through this Web site. The following policy
outlines our Web site information gathering, use and disclosure practices with respect to your
information that is collected by us or provided by you on and through this Web site. By accessing
or using our site, you acknowledge that you have read and accepted the practices, procedures and
note that this privacy statement applies only to this site and not to the web sites of other
companies or organizations to which we link. All references to “Towerstream" throughout this
policy statement include, unless otherwise stated, all Towerstream affiliate companies,
successors and assigns.
then you may email us at firstname.lastname@example.org
Information Collected and Used By Towerstream
Visiting Our Web site. Except as otherwise provided in this policy or in other written
documentation or policies that may be provided to you regarding our services or Web site, the
only personally identifiable information we collect about visitors to our Web site is provided
to us voluntarily by you. "Personally identifiable information" generally refers to information
that tells us specifically who you are, including your name, company name, street address,
email address, billing address, other service account information, and other financial
information. In general, you can visit our Web site without telling us who you are or revealing
any personally identifiable information about yourself. Our Web servers may use "cookies"
(described below) to collect information about visitors such as your domain name, host from which
you access the Internet, the IP address of your computer, and your browser software and operating
system. This information may be aggregated anonymously to generate statistical data to measure
such things as the number of visits, average time spent on the site, number of pages viewed,
and methods by which our site was found. Towerstream may use such information to evaluate the
use of our site and to continuously improve the content and services being provided.
Feedback. At times we may ask you for contact information or conduct on-line surveys in
order to better understand your needs. If we wish to use this information other than as set forth
in this policy, we will inform you at the time of collection. We will take commercially reasonable
steps to safeguard this information from unauthorized access. However, any aggregated anonymous data
that you send to us such as your questions, suggestions, ideas or other creative material ("Feedback")
belongs to us and will not be treated as confidential. We may use, reproduce, adapt, distribute,
display, disclose or create derivative works from Feedback without acknowledgement or compensation
Using Our Web site Services. When you use our online services by ordering a service,
requesting a product or service information, or sending us e-mail, we will ask you to provide
personally identifiable information to us. Except as otherwise provided in this policy, when you
supply information about yourself for such specific purposes, we use the information for that purpose
and policies established from time to time governing this site. Such purpose may involve the disclosure
of such information to unaffiliated companies or vendors where necessary to and for the limited purpose
of processing your request, processing a transaction authorized by you or providing you with products
or services. Furthermore, we may use, disclose or transfer certain personally identifiable information
or other information about you (i) to provide you enhanced services; (ii) to market to you services or
products among the categories of services or products you currently subscribe; (iii) to obtain a credit
report; (iv) to protect the confidentiality or security of your records; (v) to comply with law
enforcement, government mandate or other legal requirement if appropriate for your protection or in
connection with an investigation or prosecution of possible unlawful activity; (vi) to our attorneys,
accountants, and regulators; (vii) in connection with a sale, acquisition or merger of Towerstream or
our assets or (viii) for other legally permissible purposes. We may also share aggregated anonymous
data relating to the transactions on the site and use of our services for marketing, research and other
Customer Proprietary Network Information ("CPNI"). We also want you to be aware that certain
information related to your telecommunications services account with us such as to whom, where and when
you make calls is CPNI. CPNI is protected by specific federal laws and regulations and as such we are
fully committed to comply with such laws and regulations, both through our Web site and in all other
respects. Without your consent, we will only share or disclose your CPNI (i) to market to you services
or products among the categories of services or products you currently subscribe, (ii) to initiate, render,
bill and collect our telecommunications services, (iii) to protect you or other carriers from illegal
or fraudulent use of, or subscription to, our services or to protect our rights or property, and (iv)
for other legally permissible purposes.
Access to This Information
Except as set forth in this policy or unless we specifically disclose it to you at the time of collection
or subsequently obtain your approval, we will not make any personally identifiable information that is
gathered on our site available to unaffiliated organizations for commercial purposes unrelated to the
business of Towerstream.
Certain federal, state and local laws or government regulations may require us to disclose personally
identifiable information about you. In these circumstances, we will use reasonable efforts to disclose
only the information required by law, subpoena or court order to be disclosed.
providing you with tailored information and services. A cookie is a text file that a Web site can send to
your browser, which is stored on your hard drive so that we can do things such as better serve you as you
navigate through our site or when you return. You may set your browser to notify you or decline the receipt
of a cookie; however, certain features of our sites or services may not function properly or be available
if your browser is configured to disable cookies.
Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to
you, and can only be read by a web server in the domain that issued the cookie to you.
Towerstream's policy is not to read or disclose private e-mail communications that are transmitted using
Towerstream services except to respond, if directed to us, or as required to operate the service, as set
legally permissible purposes.
Towerstream maintains physical, electronic and procedural safeguards designed to protect the confidentiality
of personally identifiable information provided by you on and through our Web site. We seek to regularly test and
update our technology to help protect your personally identifiable information. However, such precautions do not
guarantee that our Web site is invulnerable to all security breaches. Towerstream makes no warranty, guarantee,
or representation that use of our Web site is protected from all viruses, security threats or other vulnerabilities
and that your information will always be secure. Towerstream will continue to revise policies and implement
additional security features as new technologies become available.
This site may provide discussion areas so that customers and visitors can communicate freely and share ideas.
Please remember that any information that is disclosed in these areas becomes public information and you should
exercise caution when disclosing such information. These discussion areas may be monitored by us or law enforcement
officials as appropriate occasionally in order to enhance the safety and respect for all of our customers and
visitors, and off-topic, unlawful or otherwise inappropriate content of materials of which we become aware may or
may not be removed from the site during the course of such monitoring. However, Towerstream is not responsible for
any information posted or remaining on these discussion areas.
Links to Other Sites
For the convenience of our visitors and customers, this Web site may contain links to other sites. While we generally
try to link only to sites that share similar high standards and respect for privacy, we have no responsibility
or liability for the content, products or services offered, independent actions, or the privacy and security
practices employed by these other independent sites. We encourage you to ask questions and review the applicable
privacy policies before disclosing information to third parties on these independent sites.
We do not intend for this site to be used by children under the age of 13, nor do we seek to collect information
about children under the age of 13. If you are under the age of 13, please do not provide us with information and
promptly exit this site. We encourage parents or legal guardians to talk with their children about the potential
risks of providing information over the Internet.